Attention to safety and protecting the environment are two fundamental values of the Serenissima Ristorazione Group. Its commitment in these areas is shown by the numerous quality certifications the Group has earned over the years.

>> UNI EN ISO 9001:2015
Quality management system

>> UNI EN ISO 14001:2015
Environmental management system

>> UNI EN ISO 22000:2018
Food safety management system

>> UNI EN ISO 22005:2008
Traceability management system in agri-food chains

>> ISO 14067:2018
Production and administration of meals and food for school, hospital and social welfare canteens

International Food Standard Version 6.1

Management system for self-control based on the HACCP method

>> DTP 108
“Gluten-free” certification

>> UNI ISO 45001:2018
Occupational health and safety management system

>> SA 8000:2014
Social Accountability

>> UNI EN ISO 14040:2006 E UNI EN ISO 14044:2006
Life Cycle Assessment Study – Analysis of the environmental performance of the hospital menu

>> ISO 37001:2016
Anti-corruption management system

Environmental management system


Serenissima Restauration has obtained registration in the Eco-Management and Audit Scheme (EMAS), a voluntary tool created by the European Community to which organizations (companies, public bodies, etc.) can voluntarily join to evaluate and improve their environmental performance and provide information on its environmental management to the public and other interested parties. The primary purpose of EMAS is to contribute to the achievement of sustainable economic development, highlighting the role and responsibilities of businesses.


Serenissima Restauration is implementing the Family Audit, the standard adopted by the Autonomous Province of Trento on family-work reconciliation, certified by the Provincial Agency for the family, birth rate and youth policies that allows for the adoption of personnel management policies aimed at the well-being of their employees and their families, as well as to business growth.



With the MUSE Café, located within the Muse Science Museum in Trento, in October 2016 Serenissima Ristorazione purchased the brand “Ecoristorazione Trentino” (Eco-Food Services in Trentino). This is an important recognition by the Autonomous Province of Trento of our environmentally sustainable offering.


Suppliers are selected based on their competence and competitiveness, as well for having quality certificates issued by accredited bodies.
Suppliers are assessed yearly. This assessment process includes checking the quality of the product/service, the acquiring or maintaining of certifications, and the degree to which supply meets requirements.

Ecoristorazione Trentino


The Serenissima Green Cleaning division has obtained the Ecolabel Certification for cleaning services.
EU Ecolabel is the ecological quality mark of the European Union (established in 1992 by Reg. 880/92 and is now governed by Reg. (EC) no. 66/2010 which distinguishes products and services
characterized by a reduced environmental impact during the entire life cycle, while ensuring high performance standards.
Purpose of the Ecolabel certification of the cleaning service

  • Reduced environmental impact
  • Staff training on environmental aspects
  • Bases of an environmental management system and correct waste separation.