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Certifications

Certified Integrated Quality Management System

Serenissima Ristorazione pays the utmost attention to the quality standards of services and processes. For this reason, various voluntary certification systems have been adopted over the years, certified by accredited bodies, which are integrated with each other in the company's Integrated Quality Management system.

Food quality and safety

UNI EN ISO 9001: 2015

Quality management system

UNI EN ISO 22000: 2018

Food safety management system

UNI EN ISO 22005: 2008

Traceability management system in the agri-food chains

UNI 11584: 2021

Design of common and special menus intended for public and private catering for realities (companies, schools, universities, hospitals, and social welfare)

ISO 14067: 2018

Carbon foot print: greenhouse gases, quantification and communication of the climate footprint of products

IFS FOOD

International Food Standard Version 7

DTP 108

"Gluten-free" certification

CODEX ALIMENTARIUS HACCP

Management system for self-control based on the HACCP method

Health & Safety
at work

UNI ISO 45001: 2018

Occupational health and safety management system

Social and corporate responsibility

SA 8000: 2014

Corporate social responsibility

FAMILY AUDITS

Innovative actions to reconcile work and family

UNI/Pdr 125:2022

Gender equality

Legality

ISO 37001: 2016

Anti-corruption management system

Legality rating ★★★

Synthetic indicator of companies' compliance with high standards of legality.

Environment

UNI EN ISO 14001: 2015

Environmental management system

UNI EN ISO 14040:2006 AND UNI EN ISO 14044:2006

Life Cycle Assessment study - Analysis of the environmental performance of the hospital menu

EMAS

Community eco-management and audit scheme

EMAS Environmental Management System

Serenissima Ristorazione got the registration to Eco-Management and Audit Scheme (EMAS), a tool created by the European Community to which companies can voluntarily join for evaluate and improve its environmental performance and provide the public with information about its environmental management.

The Family Audit

Serenissima Ristorazione implements the Family Audit, a standard adopted by the Autonomous Province of Trento on work-life balance, for the promotion of personnel management policies aimed at the well-being of its employees and their families.

Trentino eco-catering

With the MUSE Cafè refreshment point inside the Science Museum of Trento, in October 2016 Serenissima Ristorazione acquired the Ecoristorazione Trentino brand, an important recognition of the Autonomous Province of Trento for choices in the field of environmental sustainability.

Ecolabel

The Serenissima Green Cleaning division has obtained the Ecolabel Certification for cleaning services. EU Ecolabel is the ecological quality mark of the European Union (established in 1992 by reg. 880/92 and is now governed by Reg. (CE) n. 66/2010 which distinguishes products and services characterized by a reduced environmental impact during the entire life cycle, while ensuring high performance standards.

Purpose of the Ecolabel certification of the cleaning service

  • Reduced environmental impact
  • Staff training on environmental aspects
  • Bases of an environmental management system and correct waste differentiation.

International Prizes

2017

Felix Industry Award (Confindustria)
Serenissima Catering Best Company by number of employees in the Province of Vicenza.

2018

The 400 companies where people work best in Italy 2019*
Serenissima Ristorazione included in the annual ranking where the relationship between employees and employers is better.

*survey carried out by the independent German company Statista for Panorama magazine on a sample of 15.000 employees of companies with over 250 employees, estimated at over 1.900 total companies nationwide

2019

Top 30% performers awarded by EcoVadis

2020

Felix Industry Award (Confindustria)
Serenissima Catering Best Company in the Catering sector in the Veneto region for management performance and financial reliability.

2021

Felix Industry Award

EMAS Italy Award 2021

2022


Giulia Putin in the Top 100 of "Forbes Italia"

Giulia Putin, Chief Purchasing Manager of Serenissima Ristorazione, is among the 100 female professionals awarded by "Forbes Italia" for commitment and leadership skills in 2022. This was announced by the prestigious magazine following the publication of the annual Top100 dedicated to the topic.

2022

In May 2022 we were included among the 300 Green Stars of sustainability in Italy in the "Catering Services" category. The award was assigned by the German Quality and Finance Institute and its media partner La Repubblica A&F following a study that collected over one million online citations (social media, blogs, news portals, etc.) relating to the impact green businesses.

2023

TOP500 Vicenza 18th place

Serenissima Ristorazione selected in 18th place in the TOP500 2023 Vicenza, a study carried out by the Athesis publishing group, PwC Italia and the University of Verona on the best production realities in the Vicenza area.

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